Thursday, March 18, 2010

The Cost of Ink

Computer Care: Don't let printers soak you for high cost of ink

By Arthur Glazer
arthur@glazerthepctech.com
POSTED March 6, 2010 1 a.m.

Not all printers are created equal. Nor are the inks they use. The main thing to consider when you buy a printer is what the cost would be for replacement cartridges. And not all of them are the same.

I recommend buying a printer with more than a black and a tri-color cartridge. With them, if you run out of yellow, the whole cartridge is trash. My Epson Photo Stylus has six cartridges, each at a (retail) cost of about $15. When yellow runs out, that's what I replace.

I also have a Lexmark wireless All-in One that I failed to research properly prior to buying it. I now know that when the color runs out, it will not print at all, not even in black. It's a good question to ask at the store.

Some printers cost less than $50. They come with a starter cartridge that is usually less than half full. But to get a refill for it could cost the same as the printer itself. It's like the razors at the drug store. They give you the handle and a blade and then charge $20 for four more blades.

Most of us use either ink jet or laser printers; some businesses still use dot matrix. There are photo printers, wide formats, all-in-ones and wireless. You can now purchase a printer, scanner, fax, copier combo with wireless for just more than $100. Again, the replacement ink is where they get you. But don't be intimidated by the manufacturers telling you that you need to use costly OEM (original equipment manufacture) ink only. You don't.

There are after-market cartridges that are fine. You can also use kits to refill them yourself. A $20 kit from the supermarket will fill 10 cartridges. Considering most ink jet replacements cost $20-$30, that's quite a savings.

The stores that sell the new expensive OEM products also offer alternatives. Office Depot for example, will give you a $3 credit per used cartridge that you bring in and then offer a 10 percent discount on new purchases. You can bring in five per day.

Walgreens will refill your cartridge for $12.99 and Cartridge World will sell you a pre-used refilled cartridge, refill yours or provide an OEM for you.

Another alternative is bulk ink systems. Instead of have three to six cartridges with 20 ML of ink each, you could have tubes running to bottles adjacent to your printer, each holding 60 ML (or more). You can get more than three times the ink for less than a quarter of the price. Again, that's a good savings.

There are a few more things you should know about ink and cartridges. When your printer tells you that you need ink, you don't. Not yet, anyway. I can use mine for two weeks after I get the initial warning. I keep using it until the printout has white spaces in it.

Remember, HP, Canon, Lexmark, Kodak and Epson make money from ink, not from printers. So don't be a hurry to toss a cartridge that may be 20 percent full. But if you let it run completely dry, you could damage the printer. Monitor the ink levels carefully.

When you do replace a cartridge, do it soon after it is used up. The residual ink will dry on both the print head and the cartridge if you don't swap them out as soon as they are empty. They can be cleaned and some kits will even provide a solvent to use for just that. But it's extra work that can be avoided.

Most cartridges can be refilled at least three or four times, often times even more than that. There are certain types that can't be refilled at all.

The Internet is another place to find deals on ink. A good online resource is inkguides.com, an independent site full of useful information about ink for your printer. It will direct you to sites like 123refills.net, 4inkjets.com, inkcartridges.com and others. Some even offer free shipping along with heavy discounts.

A great piece of related software is Ink Saver from inksaver.com. It is better than using draft mode for reducing ink costs. For each document you are about to print, you'll get a pop-up with a slider, asking what percent of ink you want to save on that document. The last I saw, it was about $30, with a trial available.

The manufacturers all make $49 printers as well as $849 models. Some may use ink that is better for photos or that is quicker drying. Some may include bells and whistles that others don't have. Some have a fax incorporated in it, while others are wireless.

Just like Internet Explorer and Firefox, both get you to the Internet; all printers will get the job done. Some may do it better or cheaper than others. Some last longer or have more gadgets.

The bottom line is, get what you need and what you can afford. But don't be bullied into buying expensive ink.

Arthur Glazer is a freelance writer and computer technician in Gainesville. His column appears biweekly. Arthur welcomes your computer questions and ideas for future columns.



Storage in the Cloud

Computer Care: Cloud storage an easy way to back up your data

By Arthur Glazer
arthur@glazerthepctech.com
POSTED Feb. 20, 2010 1 a.m.

Hard drives fail. It's not a question of if, but rather when. I've had them last eight years; one failed in less than eight months. If you place value on your data, you should find a secondary storage device for it.

Everybody has photos, spreadsheets, documents and other forms of digital matter that they would prefer not to lose. I back up my images to DVDs, my programs to an external hard drives and ghost my operating systems. There are various ways to back things up using different types of media.

Programs exist that will help, from Acronis True Image to Norton Ghost. Even within the programs you have choices. Do you want to make copies of your documents or only your system files? Would you prefer to clone your entire hard drive?

After you make these decisions, you need to have a place to keep them. For obvious reasons, you don't want your backup on the same drive as the source.

There are optical discs such as CDs, DVDs and Blu-ray. Then there are secondary internal hard drives. Most desktops have sufficient room for at least one additional drive, sometimes more. These would show up under My Computer (or Computer) next to the "C" drive, as the "D" drive, moving your CD drive down one, to perhaps the "E" drive.

Next are the external devices, whether portable or not. These include the small keychain-sized thumb drives to the pocket flash drives and the desk drives.

The price of these devices has dropped incredibly in the past year or so. You can get a 500 GB drive for just over $100 now. That's a lot of pictures of the grandkids. Why stop there? Terabyte drives are now all the rage. That is 1,000 gigabytes.

The next wave of storage (and computing) though, is not in your pocket or on your desk. It's on the Internet and is called cloud storage (and cloud computing). This comes from the cloud image that represents the Internet on flow charts.

You may have seen ads for Internet-based products like Mozi or Carbonite in magazines or on TV. This is the new wave. Most offer a gigabyte or two of free storage space in their cloud. For additional fees you can get more storage.

I have a free Mozi account and for less than $5 they offer unlimited storage. Both Mozi and Carbonite offer pricing for home and business accounts.

There are some advantages to cloud storage. You don't have to purchase and maintain a physical device, so there is nothing to wear down, break or lose. It is generally less expensive; it grows with your needs; it is more efficient and more secure than the way you are storing your data now.

Just as with the Acronis or Norton products, the off-site storage arena offers scheduled uploads to their clouds. All data is also encrypted so nobody can see what you are storing.

What I like is the fact that you are not tethered to a box and a cable. Wherever you are, you have access, 24/7 to you data. All you need is a computer and your password.

In a case as this, I suggest a strong password. This is a prime example why you shouldn't use the same term for all of your accounts. If someone hacks your e-mail account, then now they can enter your storage area as well. Choose an eight-character, alpha-numeric password, not your dog's name.

But just as with any product or service, caveat emptor. Let the buyer beware. Research the cloud service that you are about to send your valuable information up to. I would stick with one of the better known, big guys. Should you go for say, Carl's Cloud, it may turn out to be Carl's Con and you‘ve lost everything.

You might inquire if they have redundant servers. Do they have more than one copy of your data, should disaster strike them?

Remember, hard drives fail. It's a fact of computing. Generally, they last anywhere from three to five years. Even new ones can stop working. Sure, you'll get a replacement, but your data will still be gone.

I extract data from crashed drives on a regular basis. Often, though, it's not possible. Some drives are too far gone to get anything out of them. I can tell by the look on clients' faces that they have no other copies of what is on the drive.

Backing up data is not difficult, time-consuming, nor does it have to be expensive. Simply choose a method and a device and as they say, just do it!

Next time you decide to back up your data, consider the cloud. The sky is the limit.

Arthur Glazer is a freelance writer and computer technician in Gainesville. His column appears biweekly. Arthur welcomes your computer questions and ideas for future columns.