Smarter Smartphones

Computer Care: Smartphones keep getting smarter and better

By Arthur Glazer glazer.tech@gmail.com

POSTED: September 22, 2012 1:00 a.m.

	Although mobile phones have been around for a while, smart phone technology has advanced at a rate much faster than that of the PC. By the end of 2011, there were 6 billion mobile phone subscriptions worldwide. That’s 87 percent of the Earth’s population. Of those, approximately 40 percent are smartphones. Today’s mobile phones are not only phones that are mobile; they are computers as well as personal assistants. The reason they have become so popular is due to the device’s extensive capabilities. Along with 2.4 billion smartphone users, I use it to send emails and texts, video chat, browse the Web and shop, check airline schedules, listen to Internet radio and watch videos, check bank balances and pay bills, keep a daily agenda, take photos and videos, set an alarm, navigate in the car, check the weather and, of course, make phone calls. Applications for the phone have become as ubiquitous as the device itself. Most are free or cost less than $4. Each of us have apps we can’t live without. The ones I use constantly are my GPS, the dictionary app, my flashlight and most recently, my virtual assistants. I have Jeannie, Sam and Robin installed on my phone. Some are better with certain tasks than the others, so I haven’t yet decided which one to keep. I began with Sam, actually Assistant, from speaktoit.com after I Googled Siri-like apps. I read the reviews and loaded a few; most got deleted almost instantly. Sam adds things to my calendar and sets alarms. Although she has the answers to most of my queries, for some she just sends me to the Web. While driving, I don’t want to have to look at the screen, but just hear the responses. Sam also crashes every now and then, but I like her. There are various avatars to choose along with different voices, both male and female. She speaks to me by name with a British accent. Pannous.net is where I got Jeannie from. She also does the daily tasks I need, as does Robin, from evi.com. When I asked Robin to call home though, she said it was not in my contact list. All will make calls, send texts and read a weather forecast. In my car I use Vlingo (vlingo.com) because of the interface that appears when I place the phone in its dock. I press only a few buttons or have it respond to my voice. It’s great to be able to say, “Send text to Tess: home late tonight,” or “Navigate to 123 Old Dirt Road, Podunk, Ga.” With a virtual assistant, you can ask your phone not just directions, but how many cups in a gallon, who was the 23rd president or how many moons does Jupiter have? It all comes down to personal preference. Do you like the sound and is the interface easy? Most have free versions; many are still in beta (polished product not out yet), so some may function better than others on your phone. Try a few out before you decide. With almost 500 million smartphones shipped in 2011 and another 145 million in the first quarter of this year, they are only becoming more prevalent. Apple is breaking its own records with sales of the new iPhone 5 expected to be over 46 million by the end of the year. Two million were ordered in just a couple of days prior to the Friday release. Personally, I’m an Android guy, along with over half of all smartphone users. I like the interface and the larger size of my Droid. It is highly customizable. I have multiple home screens, each with a different purpose. One has my agenda, another with icons of those I call often, one with navigation features, another with my assistants, plus one with random apps. Mobile phones are heading in a direction that will be of assistance to us all. Just as bar codes, the RFID chip, Bluetooth and QR codes first helped us, there is now a new technology called Near Field Communication. With NFC we will be able to use our phones as credit cards. Some phones now let you scan them to make a purchase as in Starbucks. With NFC you only need to be near the scanner, not under it. The technology is built into Android phones already. For a full explanation, visit nearfieldcommunication.org. It keeps getting easier. But now that your phone is also your computer, it shares similar characteristics. It will slow down and may get infected. If you’re a smartphone user, download a (free) utility that clears the phone’s cache and refreshes the RAM. Just as with your PC, your phone can get sluggish with lots of apps installed. See your phone’s store for downloads. It’s also a good idea to install an antivirus app for your smartphone. As they become more popular, those who write malware and viruses will certainly soon target this up and coming technology. The apps may be free, but there is still a price to pay. Arthur Glazer is a freelance writer and computer technician in Gainesville. His column appears biweekly on the Business page and on gainesvilletimes.com.

Cell Phones Evolve

Computer Care: Cellphones are getting bigger, smarter and cooler
By Arthur Glazer
arthur@glazerthepctech.com

POSTED: April 30, 2011 1:00 a.m.


I upgraded my cellphone this week. Like my desktop and laptop, I don't run to replace these items when new technology hits the store shelves. Generally I wait until something stops working. Recently it was my not-so-smart cellphone.

The last few times I upgraded, there was nothing special about the phones. They got smaller and thinner and were either flip or slide models. Discovering I had butt-dialed friends all too often, I needed to hide the keypad somehow. Aside from that feature, they were otherwise nondescript, vanilla phones.

Now these devices seem to be getting larger again, not so much like my old bag-phones circa 1993, but larger still. Since I kept fumbling and dropping my phones of late, I'm glad they're larger again. I don't feel like I'm holding a toy to my ear anymore.

My new device is technological wonder: a smartphone. Just as I once thought that I didn't need a computer (I got a dedicated word processor instead), then shunned a laptop (I had a desktop that worked just fine), I also thought I didn't need a smartphone. I do.

It helps keeps my life organized. I can text with my daughters, write notes to myself, check my email, browse the Internet, take and watch photos and videos (on what's called a huge 3-inch display), listen to music, check the weather, amortize my mortgage and all via voice commands. Oh yeah - and I can call my wife.

All that and I haven't added any apps to the system yet. Yes, it runs on an operating system, Windows Mobile, just one of many available.

There's a full QWERTY keyboard that slides out, allowing my old eyes and fat thumbs to type without much trouble. I like the fact that I can also actually write on it.

New technology can cost a bundle if you allow it. I don't. Not only am I not a believer in running out to buy the latest and greatest, but I buy last year's technology. My new phone is 2 years old. It came in near-mint condition from Amazon.com and I paid a fraction of what it cost new.

Just because you want a touch screen, Wi-Fi, Bluetooth, polyphonic ringtones, GPS, the ability to video conference or an app to find a Starbucks doesn't mean you need to shell out the big bucks. Get a phone from those who do.

Plenty of consumers upgrade their phones annually. Most of them sell their "old" ones online. Sure, you can get a refurb unit from AT&T or Verizon, but they're still overpriced. Mine came from a cellphone dealer in Arkansas and was priced very reasonably, even with shipping.

There are some caveats, as always.

Aside from buying from a reputable dealer (why I like Amazon), make sure you know which system your wireless provider uses. If you buy a phone that was used on T-Mobile's network for example, you may not be able to use it with Verizon.

The best thing to get is an unlocked phone. This way you can put you SIM card in and start dialing, no matter which carrier you use.

AT&T and T-Mobile are on the GSM network, while Verizon, Sprint and U.S. Cellular are on the CDMA network. Although some phones can function on either, most use just one of the bands.

My MicroCell signal booster requires a 3G signal. Now there is 4G. I'll catch up next year.

I found out after the fact that although my phone does have 3G, it's for European markets only. There are also dual, tri-and quad-band phones for use in other countries as well as here. So yes, there are questions to ask before you buy.

Now that our phones have caught up with technology, viruses have caught up with phones. There are various cellphone operating systems and viruses tend to stick to the ones they were written on. If your phone has Android, you won't get a Windows virus; Symbian won't get an Apple virus.

Likewise, there are now anti-virus products for cellphones. Kaspersky Anti-Virus Mobile for Symbian and Windows is free. Trend Micro has one and there is NetQin Mobile, also free.

Cellphones get infected from downloads disguised as free applications and games. Messages can carry infected attachments, but unlike with the PC, these attachments need not only be opened but installed to do damage.

So don't feel like you need to install a utility just yet. Just be careful what you download.

About 130 years ago, we were first introduced to the telephone. They were boring, black, had cords, dials and poor reception. Almost a century later came color phones with illuminated, push-button keypads and beep tones. Wow, could it get any better, we thought?

Sure, soon the cordless house phone arrived and then the wireless cellphone. Now we have computing capabilities in our pockets.

I can only imagine that in the next few decades, technology will have us conversing via holographic imagery on our phones.

Can you see me now?

Arthur Glazer is a freelance writer and computer technician in Gainesville. His column appears biweekly on the Business page and on gainesvilletimes.com.